Privacy Policy

Last Updated: 21 September, 2024

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words where the initial letter is capitalized have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

Account: A unique account created for you to access our Service or parts of our Service.

Company: (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Scaleflo.

Cookies: Small files placed on your device (computer, mobile device, or any other device) by a website, containing details of your browsing history on that website.

Country: Refers to Canada.

Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Personal Data: Any information that relates to an identified or identifiable individual.

Service: Refers to the Website and the services provided by Scaleflo.

Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals we employ to facilitate the Service, provide the Service on our behalf, or assist us in analyzing how the Service is used.

Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website: Refers to Scaleflo, accessible from https://scaleflo.com.

you: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include but is not limited to:

Email address

First name and last name

Phone number

Usage data

Usage Data

Usage Data is collected automatically when using the Service. This data may include information such as your device’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect additional information automatically, including the type of mobile device, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. These technologies may include:

Cookies or Browser Cookies: A small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Web Beacons: Small electronic files that track users’ interactions on specific parts of the website or emails. For instance, web beacons help count users visiting particular pages or track email opens.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

Use of Your Personal Data

We may use your personal data for the following purposes:

To provide and maintain our Service, including monitoring the usage of our Service.

To manage your Account: Registration as a user of the Service provides access to various functionalities as a registered user.

For contract performance: To execute contracts for services you purchase through the Service.

To contact you: By email, telephone calls, SMS, or other forms of electronic communication regarding updates, features, and service offerings.

To provide you with news and offers, similar to services you have inquired about unless you opt out.

To manage your requests: Attend and address any requests you submit to us.

For business transfers: If we consider a merger, acquisition, or asset sale, personal data may be transferred.

For other purposes: We may use your data for analysis, service improvements, and marketing efforts.

Retention of Your Personal Data

Scaleflo will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage data is retained for shorter periods, except when it is required for security or legal purposes.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers outside of your state, province, or country, where data protection laws may differ. We take reasonable steps to ensure your data remains protected.

Disclosure of Your Personal Data

We may share or disclose your personal data in the following situations:

With Service Providers: To facilitate the operation of our Service.

For business transfers: During a merger or acquisition.

With affiliates: If we share data with our affiliates, they will be bound by this policy.

With your consent: For any other purpose where you provide consent.

Security of Your Personal Data

The security of your data is important to us. While no method of electronic transmission is 100% secure, we implement commercially acceptable security measures to protect your personal information.

Links to Other Websites

Our Service may contain links to other websites not operated by us. We encourage you to review the privacy policy of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time and will notify you by posting a new policy on this page. You are advised to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By visiting this page on our website.

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